Shipping and Payment
KOS-tea, tea import O. Seifert
1. Shipping costs and information:
Shipping of the goods is only possible within the Federal Republic of Germany. Depending on the size of your order, shipping will be via DHL, Deutsche Post or Hermes Versand. The shipping costs incurred can be found in the table below.
If you wish to have it shipped to another country, please write to us beforehand Order an email (email@example.com) and please tell us the article with the
quantity and the delivery address with the country and the corresponding zip code. We will
We will then inform you at short notice whether we can also ship to the desired country
and you - if delivery to the desired delivery address is possible - the shipping costs
because we have the possibility of shipping and the costs in advance with our shipping partner
have to ask.
>> We also deliver to DHL Packstations, DHL Paketshops and post offices.
Delivery time within Germany is 2 to 5 days. You can ask us for the tracking number at any time to check the delivery or change it yourself (if the parcel service allows it).
1.1. More information on how the delivery date is calculated
In the case of payment in advance (bank transfer in advance), the period for delivery begins on the day after the payment order has been issued to the transferring bank or, in the case of other payment methods, on the day after the conclusion of the contract and ends with the expiry of the last day of the period. If the last day of the period falls on a Sunday or a public holiday recognized by the state at the place of delivery, the next working day takes the place of such a day.
1.2. delivery area
Our delivery area includes the Federal Republic of Germany (including Heligoland). We do not deliver to Büsingen.
Customers based (residential, company or branch office) in one of the member states of the EU (European Union) or a country of the EEA (European Economic Area), which does not belong to our delivery area, can order in our online shop. However, delivery is only possible to an address within our delivery area. A collection of the goods is not possible.
1.3. Shipping prices within Germany
Our shipping costs are weight-dependent, you can see the shipping weight for the respective item on the detail page: Packages
0 - 5 kg = 4,50 €
5 - 10 kg = 8,50 €
10 - 24 kg = 13,00 €
2. Payment Information
2.1. When shipping within Germany
For deliveries within Germany we offer the following payment options, provided
nothing else is specified in the respective product description:
- Prepayment via bank transfer
- Cash on pickup
2.1. Prepayment via bank transfer
If payment in advance has been agreed, payment is due immediately after conclusion of the contract. If you pay in advance, we will ship your goods after the money has been credited to our account. The terms are one bank working day for online transfers and two bank working days for paper transfers. Please state the order number and/or your customer number with your transfer. The purchase with payment in advance is possible with us up to a maximum order volume of 1,000 EUR per order.
2.2. Payment on pickup
You collect the goods from us yourself and pay on site in cash or by Girocard, credit or debit card (Visa, Mastercard). We will first inform you by e-mail that the goods you have ordered are ready for collection
stands. After receiving this e-mail, you can return the goods by appointment at the following address
Pick up address:
Teahouse "make tea not war"
In this case, no shipping costs will be charged.
Just a few steps to pay with PayPal:
At checkout, select "PayPal" as the payment method.
In order to process the payment, you will be redirected to the PayPal website.
If you are already a PayPal customer, you can log in with your PayPal user data and initiate the payment. If you don't already have a PayPal account, you can create a PayPal account and then confirm the payment. It is not necessary to set up a PayPal account for the payment methods direct debit via PayPal, credit card via PayPal and purchase on account via PayPal.
After that you will be redirected to us (www.kos-tea-shop.com).